Based in: Tapiola, Espoo
Deadline: January 31st, 2019
Tentative start date: As soon as possible
Youredi is looking for an IT Support Specialist to join our team in Espoo to manage our Operations and Support, Yoredi iPaaS production platform maintenance, and QA. While it’s great if you have experience, this can also be your first job. It’s important for us that you are committed to learning on the job. If you already have some experience about working with integrations, that’s definitely a plus.
Your responsibilities will include management and development of Operations and Support processes as well as working in the 1st line support. You will need to communicate with our global customers and partners, as well as work closely together with 2nd and 3rd line support in Youredi’s Professional Services and R&D teams. Besides developing processes, communicating the issues internally, and participating in troubleshooting, you will be responsible for managing and monitoring our platform, handling network operations, and working on the technical architecture or system analysis and design.
As we have customers from all over the globe, you should be fluent in English with a proactive attitude towards communication and a customer-oriented mindset.
You don’t need to be fluent in all of the technologies listed below – you will learn these with the help of our R&D and Professional Services people. However, the more these sound familiar to you, the better:
For more information, please send a message to Sami Tähtinen, CTO at firstname.lastname@example.org or call him at +358 40 554 9059.
Youredi is a leading global provider of a cloud-based Integration Platform as a Service (iPaaS) solution with a focus on global trade and logistics.
Youredi enables quick connections and message translations between trading partners and customers. Integrating with communities, carriers, shippers, consignees and the systems that they use, Youredi provides global scale, speed, and agility. This seamless real-time flow of 100% accurate data, provides organizations with the ability to analyze and optimize all supply chain processes.