NYSHEX leverages Youredi’s fully managed integration services to achieve fast business growth

Case Study

New York Shipping Exchange (NYSHEX), a digital container shipping platform championing contract compliance, achieved fast business growth by rapid onboarding of new clients and providing them with a consistent and flawless flow of data vital for their operational success


About the company

Founded in 2015, NYSHEX supports the transformation of container shipping by solving inefficiencies associated with booking downfalls and shipment rollings. Being determined to eliminate the distrust between shippers and carriers that has been created by the lack of accountability in ocean contracts, NYSHEX provides the process and technology which supports clarity of terms, visibility of performance, and resolution of exceptions for enforceable ocean contracts. The company believes greater accountability creates positive change that benefits both shippers and carriers.

For more information, visit https://www.nyshex.com.


The Challenge

Since NYSHEX provides the industry with a digital service allowing carriers to publish forward freight contracts and shippers and freight forwarders to pick those contracts and monitor contract compliance across their carriers online, the exchange of data between parties in near real-time is paramount for NYSHEX.

However, due to the fact that parties engaged in data exchange might have completely different data standards and communication protocols, establishing an automated connection between them and providing visibility in real time turned out to be quite challenging for the company’s developer team.
Besides that, the company had difficulties with the fast onboarding of new clients, which was vital for the company’s business growth.

The Solution

To overcome these challenges, instead of making investments in the development of know-how and hiring in-house integration professionals, NYSHEX chose to rely on the expertise of an integration partner providing a fully managed service developed specifically for the supply chain and logistics domain.

As such a partner, the company chose Youredi, a leading provider of integration solutions for the industry. In this partnership, Youredi handles booking and container tracking-related data, while NYSHEX is focused on the core business intended to help both parties- shippers and carriers- monitor performance against mutual commitments.

In essence, the Youredi solution is a cloud-based layer added to the NYSHEX technology, helping engaged parties to speak the same language and receive vital data timely.

These communications imply an exchange of three types of messages- Booking Request, Booking Confirmation, and Container Status, that, depending on the situation, might be structured according to EDIFACT, X12, or any other format NYSHEX’s clients might utilize.

To make them digestible for all stakeholders, Youredi's solution constantly translates the messages from whatever format they have to a single format designed according to the NYSHEX’s own standards and vice versa when needed. Due to Youredi’s experience in integrating data from shippers and carriers, such translation happens fast and smoothly.

Apart from data translation, our integration logic implies process automation and enables data customization, harmonization, and cleansing if necessary.

All these ensure smooth communications between existing customers and make the onboarding of new parties fast and easy.


The Benefits

By leveraging the Youredi unique integration solution, the exchange of accurate near real-time data within the ocean transport ecosystem is no longer an issue for the company.

Since the solution is fully managed, the company does not need to allocate internal resources to maintain existing and onboard new clients; instead, the NYSHEX developer team might focus on the core business to continue bringing innovations to the industry.

Having Youredi solutions in place, the company can significantly speed up bringing new carriers and shippers to the ecosystem and provide them with top-notch service.

“Our mission to drive reliability in ocean shipping depends on near real-time visibility into mutual contract performance. NYSHEX requires a consistent flow of data from reliable vendors like Youredi. The expertise and iPaaS platform which Youredi provides has enabled us to maintain a reliable flow of data and speed up new carrier onboarding”, said Yanzhi Hu, Vice President Operations at NYSHEX.

According to NYSHEX, despite the negative impact of COVID-19 on the container shipping industry, its volumes grew 2,5x in the second quoter of 2020. This result was possible due to an efficient business strategy and unique technologies the company relies on.


About Youredi 

Youredi is the leading provider of fully managed data integration services and solutions for logistics and the global supply chain.

Youredi enables customers' business scaling and automation through its unified and modern platform for API and EDI transactions. Besides technology, we understand your business.

Youredi's solutions are versatile, secure, reliable, and provided as a fully managed integration service. Youredi enables quick data connectivity and process integration between trading partners of any size. Integrating with ecosystems, carriers, shippers, consignees, and the systems they use, Youredi provides global scale, speed, and agility. A seamless and timely flow of 100% accurate data provides organizations with the ability to analyze and optimize all their supply chain processes.

Youredi operates globally from Helsinki, Finland, and New York City, USA.

For more information, please visit www.youredi.com