As we are working work with air cargo stakeholders (shippers, airlines, forwarders, GHAs, airport operators, motor carriers, and others) across the entire value chain, we see that the task of digitalization of e-Freight is becoming more daunting; it is more expensive and time-consuming than one anticipated.
Many of these stakeholders are buried in long transformation projects non-revenue generating integrations. Others are just not embarking on the task.
Operational efficiencies in ports are negatively impacted by unplanned stacking of imports, late gate-in, change of vessel, change of destination, and other unexpected events. Too often, the terminal is not compensated for the additional handling cost due to shortcomings of the billing process.
Terminal operators face daily challenges as they need to reconcile billing, invoices, and contracts. The majority of billing, invoicing, and managing contracts still happen manually in different systems. These processes must be automized and happen in a timely manner.
As customers are increasingly moving online, companies are looking to serve them through the messaging platforms where they spend the majority of their time online.
Chatbots equipped with artificial intelligence and machine learning enable the implementation of better, more cost-effective customer service that can be a valuable advantage for your business.
Three years on from the initial e-AWB kick-off, penetration has not yet reached 40%. Why is it taking so long? And what is required to get to 100% adoption and from there, tackle e-freight—another 30-plus electronic messages.
The air cargo industry must improve overall efficiency, reduce costs, and become more competitive. Companies like Amazon and Alibaba are creating waves across the industry as e-commerce grows and their customers demand 72-hour global deliveries. They are taking it upon themselves to deliver the attributes needed for change and drive a quantum shift in how air cargo moves globally.
In this webinar, you'll hear from a panel with diverse backgrounds that will provide insight into the changing world of air cargo and the need for massive operational improvements to meet the demands of tomorrow’s customer.
We must begin preparing, now, for the future of supply chain. If you want to ensure that you remain relevant and competitive in this fast-changing industry, then you must understand what supply chain optimization will entail four years down the road.
This webinar will educate you on the future of supply chain, and equip you with the tools necessary to building a sustainable and optimal supply chain for years to come.